HOTEL JEN BRISBANE, Brisbane – A Smart Stay in the City
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Key details
About the Hotel
159 Roma Street,
Brisbane,
Australia,
4000,
Queensland
Rooms with city views
Hotel Jen Brisbane offers air-conditioned rooms with pillow-top beds, flat-screen TVs with cable channels, coffee pod machines, and work desks. Some rooms have views of the city skyline or nearby parklands. Executive club rooms include upgraded services. All rooms come with minibars, safes, hairdryers, and ironing facilities.
Asian-Australian fusion dining
The on-site Nest Restaurant serves dishes inspired by Asian street food with a modern Australian twist. The bar offers coffee, cakes, light snacks, and drinks. An à la carte menu is available for breakfast, lunch, and dinner.
Pool and fitness access
Guests can use the outdoor swimming pool, spa, and sauna. The fitness center includes cardio and strength-training equipment. Free unlimited Wi-Fi is available throughout the hotel.
Central Brisbane location
The hotel is a short walk from Queen Street Mall, Suncorp Stadium, and the South Bank precinct. It is 700 meters from Central Station and the Shrine of Remembrance. Nearby landmarks include the Queensland Art Gallery, Museum of Brisbane, and Brisbane City Botanic Gardens.
24-hour services
Hotel Jen Brisbane has a 24-hour front desk, luggage storage, and business kiosk. Laundry and dry-cleaning services are available. Conference facilities and a car park are on-site.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
AUD 36 per day
Luggage storage
24-hour services
General
Free Wi-Fi
Car park
Safe deposit box
Rooms/ Facilities for disabled
Lift
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
159 Roma Street,
Brisbane,
Australia,
4000,
Queensland
Map view
159 Roma Street,
Brisbane,
Australia,
4000,
Queensland
City landmarks
South Bank
South Bank Parklands
1.4
mi
Gallery
Queensland Art Gallery
3000 ft
Botanical Garden
Brisbane City Botanic Gardens
5100 ft
Mall
Queen Street Mall
5100 ft
Park
Roma Street Parkland
3700 ft
South Brisbane QLD 4101
South Bank
1.4
mi
Museum
Museum of Brisbane
3000 ft
Stadium
Suncorp Stadium
5200 ft
Library
State Library Of Queensland
3000 ft
Museum
Queensland Museum
3000 ft
Brisbane
The Brisbane River
3000 ft
Giant wheel
The Wheel of Brisbane
1.4
mi
399 Queen St
Customs House
5100 ft
Square
King George Square
3000 ft
Mall
Brisbane Arcade
5100 ft
Public Building
Brisbane City Council
3000 ft
Public Building
Parliament House Brisbane
1.4
mi
Museum
MacArthur Museum Brisbane
5100 ft
Wickham Terrace
The Old Windmill
3000 ft
Event hall
Brisbane Convention and Exhibition Centre
1.4
mi
Mall
Myer Centre
3000 ft
Brisbane
Ann Street
1.1
mi
285 Ann St
Shrine of Remembrance
5100 ft
Museum
Commissariat Store Museum
3100 ft
Church
St John's Cathedral
1.1
mi
Church
City Tabernacle Baptist Church
3700 ft
Bridge
Story Bridge
1.8
mi
Shopping Area
Wintergarden
5100 ft
Russell Street
Channel Seven Wheel of Brisbane
1.4
mi
Nearby
Church
Albert Street Uniting Church
1700 ft
Restaurants
Transcontinental Hotel
1400 ft
482 George St Opposite Roma St
Thrive on George
1900 ft
446 George Street
melange restaurant
1600 ft
1 Parkland Bvd
Chapter Two Expresso
1500 ft
420 George St
The Garden Room
1400 ft
1 Parkland Boulevard Parkland
On Quay Restaurant
2200 ft
Park Regis 293 North Qy
Ben's Alibi
2000 ft
363 George St Outside the Magistrates Court Building
Grill'd Health Burgers
2200 ft
Toowong Village Shop G44 9 Sherwood Rd Toowong Village
51st Street
2000 ft
325 George St
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 30 reviews
8.8
8.8/10 based on 2558 reviews
Joel
United States,
June
2024
8.0/10
The hotel is conveniently located near Suncorp Stadium, making it great for event-goers. The rooms, although well-appointed, can be noisy due to nearby railway tracks. The service is friendly and accommodating, although lacking in uniformity. The location is ideal for exploring the city, but there are occasional disturbances outside the hotel. The dining options are diverse and offer a nice breakfast spread. Overall, a decent choice for a short stay in Brisbane.
Rooms
7.0
The rooms are well-appointed, and the bathrooms are impressive.
Service
8.0
The service staff are friendly and helpful, with a personal touch.
Location
9.0
The hotel's location is key for events at Suncorp Stadium, with easy access to public transport.
Dining
8.0
The dining experience offers a nice breakfast spread, including fresh juice and made-to-order omelettes.
Facilities
8.0
The facilities offer everything you need for a comfortable stay.
Kenneth
United States,
June
2024
8.0/10
Staying at this hotel was a mixed bag of experiences. On the bright side, the rooms looked over the train station and were big and comfortable, offering a well-sized and well-presented accommodation. However, there were a few downsides like the presence of iffy individuals around the hotel and transit center, though the location was perfect with easy access to major attractions and transport facilities.
Rooms
8.0
The rooms were spacious, clean, and comfortable, providing a pleasant stay with a great view of the train station.
Service
9.0
The service was great, the staff kindly relocated us to a room with a better view, and they were professional throughout our stay.
Location
7.0
The location was very convenient, offering easy access to major attractions and transport facilities, though there were a few undesirable elements hanging around outside the hotel.
Dining
Facilities
Richard
United States,
June
2024
9.0/10
Staying at this hotel was a delightful experience. The rooms were very large, modern, and well-equipped, offering a clean and quiet retreat high up on the 30th floor with a stunning semi-circular layout filled with natural light and views of downtown Brisbane. The location was perfect for easy access to transportation and entertainment options, making it a top choice in the area.
Rooms
9.0
The rooms were spacious and very well appointed, providing a comfortable and modern setting with panoramic views of downtown Brisbane.
Service
8.0
The staff were very friendly, approachable, and engaging, providing excellent service with speedy check-in and check-out experiences.
Location
10.0
The hotel's location was perfect, offering easy access to train and bus stations, with nearby attractions and amenities within walking distance. Being directly above the train station made it incredibly convenient for travel arrangements.
Dining
9.0
The dining experience was brilliant, with a full buffet offering a wide selection of hot and cold options, as well as attentive staff recommendations. The busy buffet was well-stocked and provided a satisfying meal experience.
Facilities
9.0
The hotel's facilities were top-notch, offering a comprehensive range of amenities to ensure a comfortable and enjoyable stay for guests.
Dan
United States,
May
2024
8.4/10
Staying at this hotel was a great experience overall. The rooms were spacious and offered lovely views over the city and river while being surprisingly quiet, even above a train station. The service was outstanding, with attentive and professional staff. The location was very convenient, especially for access to the Transit Centre and the CBD. The dining options were decent, though with limited choices for some tastes. The facilities were well-maintained, making for a comfortable stay.
Rooms
9.0
The rooms were large, comfortable, and provided beautiful views. They were quiet, and even earplugs were available if needed, though not necessary for me.
Service
9.0
The staff here was well-mannered, attentive, and very professional, making my stay even more enjoyable.
Location
9.0
The hotel's location was very convenient, just a short walk to the CBD and with easy access to the transit centre. The next door train station made commuting hassle-free.
Dining
7.0
The dining experience was okay, with a mix of choices. While some may find it lacking, the staff went above and beyond by offering complimentary breakfast after an incident.
Facilities
8.0
The facilities were modern and well-kept, adding to the overall comfort of the stay.
comfy beds
limited dining
Mark
United Kingdom,
May
2024
8.2/10
I had a pleasant stay at the hotel with good city views from the rooms which were spacious and spotless, although the upgrade felt more like a larger room rather than a significant change. The service was top-notch, and the dining experience offered a good selection of dishes to enjoy. The location was convenient, being close to various attractions and amenities in the city.
Rooms
8.0
The rooms were spotless, good size, and well-fitted out.
Service
9.0
The service was excellent with attentive staff.
Location
9.0
The hotel is conveniently located near bars, the mall, and transportation facilities.
Dining
7.0
The dining experience added value to our stay with a nice selection of food and drinks.
Facilities
8.0
The hotel facilities were well-maintained and offered everything needed for a comfortable stay.
Convenient location
Limited dining options
Leonard
United States,
May
2024
9.0/10
My stay at the hotel was fantastic! The rooms were very nice and comfortable, with a generous size and a great view of the harbor. The service was top-notch, with the staff being so friendly and helpful. The location was perfect for our needs, right above Roma street station, allowing us to get to where we needed quickly. The dining options were varied, though they could restock faster, but the buffet was brilliant. Overall, a great experience with excellent value for money.
Rooms
9.0
The rooms were very nice and comfortable with a good-sized TV and pay-movie options.
Service
9.0
The staff were incredibly friendly and helpful, even anticipating our needs.
Location
10.0
The hotel's location above Roma street station was perfect for our needs, offering quick access to the main CBD area and transportation options.
Dining
8.0
The dining experience offered a brilliant buffet but could restock items faster.
Facilities
9.0
The facilities were excellent, providing everything we needed for a comfortable stay.
Peter
United States,
April
2024
8.2/10
I had a bit of a hard time finding the hotel at first, but once I did, it was worth it. The value for money here is much better compared to other hotels in the Brisbane CBD. The room I stayed in was clean, spacious, quiet, and had an interesting view.
Rooms
8.0
The room I stayed in was clean, spacious, and had a great view.
Service
9.0
The staff here were very welcoming and even allowed us to check in early so we could head straight out. They really went out of their way to make our stay pleasant.
Location
7.0
The location was a bit tired at first, but the hotel is right next to Roma Street Train station, which was convenient for us. They even had an Internet station and hydration center with chilled water and lemon slices.
Dining
9.0
The dining experience was fantastic, with a range of healthy options including a DIY juicing bar and freshly cooked eggs. It was one of the best dining experiences we had during our trip.
Facilities
8.0
The hotel had great facilities, including a nice dining area and regularly stocked amenities.
Michael
United Kingdom,
April
2024
8.2/10
I had a great night's sleep in a quiet room on the city side, although the facilities felt a bit dated compared to other Holiday Inns. The service was outstanding, with friendly staff who even left a fruit salad for us. The location, right next to the train station, was ideal for transportation, but it was a few blocks walk from central Brisbane. The dining experience was fantastic, especially the juicer with a big variety of fruits and veggies. The facilities were good, but some areas like the TV and channels could be improved.
Rooms
8.0
The room was very quiet and comfortable, providing a good night's sleep.
Service
9.0
The staff were very friendly and excellent throughout our stay.
Location
8.0
The location was perfect, right next to the train station and convenient for travel.
Dining
9.0
The dining experience was very good with a juicer and a great variety of options.
Facilities
7.0
The facilities were decent but could be updated, especially the TV and channels.
David
United Kingdom,
April
2024
8.2/10
I had a wonderful stay at this hotel! The rooms were clean and well-stocked with all the amenities I needed, and the bathroom was a decent size for a downtown hotel. The service was top-notch, with the staff being incredibly helpful and attentive. The location was very convenient, right by the train station and within walking distance to various dining options. The dining experience was enjoyable, especially with the make-your-own juice machine. Overall, a great experience with a few minor drawbacks.
Rooms
8.0
The rooms were clean, quiet, and beautiful.
Service
9.0
The staff was very helpful and attentive.
Location
9.0
The location was fantastic, right next to Roma Street Parkland and just a couple of blocks from Queen Street.
Dining
7.0
The dining options were extensive, including a make-your-own juice machine.
Facilities
8.0
The facilities were great for my needs.
Convenient location
Dining pricing
Virginia
United States,
March
2024
8.2/10
My stay at the hotel was overall pleasant. The rooms were clean and comfortable, though not luxurious. The service was excellent, with cheerful and helpful staff. The location was convenient, just a short walk from the main shopping area. The dining was a bit pricey but satisfactory, and the facilities were good.
Rooms
8.0
The room was spacious and adequate in comfort, with premium quality beds.
Service
9.0
The front desk staff were really helpful, even when busy.
Location
9.0
The hotel's location is great for travelers, being within easy walking distance of the CBD, South Bank, and the botanical garden.
Dining
7.0
The restaurant downstairs offered good food but was a bit pricey.
Facilities
8.0
The hotel had good facilities for guests.
George
United Kingdom,
February
2024
8.6/10
My stay at the hotel was truly impressive. The rooms were incredibly quiet and spotless with lovely views, even from the 16th floor. The service provided by the staff was exceptional, going out of their way to assist despite the chaotic transport system in Brisbane that evening. The location was perfect, right next to the train station, making it super convenient to explore the city. The dining experience was delightful, with a great variety of options available. The facilities offered added to the overall positive experience.
Rooms
9.0
The rooms were very quiet and spotless with lovely views and appointments. A step up from other places we have stayed in.
Service
8.0
The staff were very friendly and polite, with one notably going out of his way to assist despite the challenges of the evening with the chaotic transport situation.
Location
8.0
The hotel is in the center of the city, right next to Roma Street Station, making it ideal for exploring Brisbane. However, the area around the hotel could be a bit iffy with some questionable individuals loitering.
Dining
9.0
The dining options were very good with a big variety offered, including a juicer in the morning to make your own concoctions.
Facilities
9.0
The facilities provided at the hotel were excellent, adding to the overall comfort and convenience of the stay.
Lovely views
Questionable area outside the hotel
Gary
United Kingdom,
February
2024
8.2/10
I had a fantastic stay at this hotel! The rooms felt quietly luxurious and were very clean, featuring two large twin beds and a nice view overlooking the city. The service was top-notch with friendly and helpful staff throughout. The location, right above the Roma Transit Center, was super convenient for exploring the city. The dining options were varied and satisfying, and the facilities were excellent overall.
Rooms
9.0
The rooms were of a high standard, with a great bed, furnishings, and bathroom. They felt quietly luxurious and were very clean.
Service
9.0
The staff were generally very friendly and helpful. I even managed to check in and access my room two hours early, which was a great perk.
Location
8.0
The location above the Roma Transit Center was extremely convenient, with easy access to various places to eat within walking distance. Despite some noise due to renovations, it didn't impact my overall experience negatively.
Dining
8.0
The dining experience was nice with plenty of choices available. I particularly enjoyed the full buffet breakfast with a variety of options.
Facilities
7.0
The lack of a pool or sun loungers was not a big issue for me as I was out exploring most of the time. However, the hotel provided everything I needed for a comfortable stay.
Harry
United Kingdom,
January
2024
7.0/10
I had a mixed experience at this hotel. The rooms were quite noisy as they were connected to the neighboring room, but they had a good bed and acoustic curtains. The location was very convenient, right next to Roma Street Railway Station, making it ideal for exploring the city. The dining experience was average, and the staff, while friendly and efficient, didn't leave a lasting impression.
Rooms
7.0
The rooms were connected to the neighboring room, so we had to listen to people banging on the door, screaming 'MINIBAR MATE MINIBAR MATE', but the bed was good, and the acoustic curtains helped with noise.
Service
7.0
The staff went the extra mile in arranging travel for us, which was helpful given the chaotic Brisbane transport system that evening. They were friendly and efficient, although not particularly memorable or outstanding.
Location
8.0
Being on top of Roma Street rail station was both a blessing and a curse. It provided easy access to key areas like Southbank and Fortitude Valley, but the noise from the station was noticeable.
Dining
6.0
The dining experience was average. The makeshift function room for dining was not ideal, but there were plenty of options to choose from. The staff at the concierge and internet kiosks were friendly and informative.
Facilities
7.0
The facilities were decent overall. Nothing extraordinary, but they served their purpose. The price applied on check-in was a bit of a downside.
Gary
United Kingdom,
December
2023
9.0/10
The hotel was spacious, nicely decorated, and very quiet with a great bed, overlooking the railway tracks, which I found interesting. The service was very friendly, personal, and accommodating, especially when we needed assistance with luggage. The location was perfect with easy access to the airport and nearby attractions. The dining experience was excellent with a variety of options. The facilities were top-notch.
Rooms
9.0
The room was very spacious, large, light, and clean with a great bed.
Service
9.0
The service was polite, efficient, and well-trained.
Location
10.0
The location was perfect, offering easy access to the airport, South Bank, and Queen St Mall.
Dining
8.0
The dining experience was very good with a wide selection of food options.
Facilities
9.0
The facilities were excellent, offering everything needed for a comfortable stay.
Richard
United Kingdom,
November
2023
8.4/10
The hotel offers a convenient location near transport links and a calming atmosphere. The rooms are modern and well-equipped, providing a quiet stay despite the nearby station. The dining options are varied, but with some pricing discrepancies. Service is attentive and accommodating, with extra efforts to ensure a pleasant stay.
Rooms
9.0
The rooms were very clean and quiet with modern decor, a comfy bed, and nice amenities.
Service
9.0
The service was excellent, with staff going the extra mile to assist guests.
Location
8.0
The location is convenient, especially for public transport users, with easy access to the city center and key attractions. Some train noise may be noticed.
Dining
8.0
The dining experience offered a variety of options with good quality, though pricing can vary. Special considerations were made for guest satisfaction.
Facilities
8.0
The hotel's facilities are well-maintained and add to a comfortable stay.
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